Privacy Policy
Effective Date: 1.9.2024
At Pixells, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect various types of information from our users to provide and improve our services. This includes:
- Personal Information: When you sign up for an account, subscribe to our services, or communicate with us, we collect your name, email address, phone number, payment information, and other contact details.
- Usage Information: We may collect information about how you interact with our platform, including pages visited, features used, links clicked, and the time and duration of your visits.
- Device Information: We may collect information about the device you use to access our platform, such as your IP address, browser type, operating system, and other technical details.
- Cookies: Pixells uses cookies and similar tracking technologies to enhance your experience on our site. These technologies collect information to understand user behavior, personalize content, and improve our services.
2. How We Use Your Information
- To create and manage your account.
- To process payments and subscriptions.
- To improve our website, services, and customer support.
- To personalize your experience on our platform.
- To communicate with you, including sending updates, promotional materials, and service announcements.
- To monitor and analyze usage trends and preferences.
3. How We Share Your Information
- Service Providers: We may share your personal information with third-party service providers who help us operate our business, such as payment processors, hosting providers, and customer support platforms. These service providers are bound by strict confidentiality agreements and are authorized to use your information only for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.
4. Data Security
We take the security of your information seriously. Pixells implements appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.
5. Your Rights
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request corrections to inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Data Portability: You have the right to request the transfer of your personal information to another service provider.
- Opt-out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails.
6. Retention of Data
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Afterward, we securely delete or anonymize your data.
7. International Data Transfers
Pixells operates globally, and your information may be transferred to, stored, or processed in countries outside of your own. We ensure that such transfers are conducted in compliance with applicable data protection laws and use appropriate safeguards to protect your personal information.
8. Third-Party Links
Our platform may contain links to third-party websites or services that are not owned or controlled by Pixells. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will notify you by updating the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at: [email protected]